Service won’t allow calls
Best answer by terrywebbs
No idea on a time scale for a fix please be patient and try again later.
The app and the dashboard account login from a computer shows some very odd behaviour.
Some services are now slowing returning to normal, thank you for your patients
No idea on a time scale for a fix please be patient and try again later.
The app and the dashboard account login from a computer shows some very odd behaviour.
Some services are now slowing returning to normal, thank you for your patients
Have you tried checking your coverage on our Coverage Checker?
If there are any temporary issues in your area, this is where you would find out as well as when we'd expect to resolve the issue you're facing.
You could also try manually connecting to the iD network by searching for this in the network settings.
What does the coverage checker show for your postcode?
Alternatively, if you confirm your full postcode here, we'll check this for you.
Mohammed
I have replied to your other post here if you'd like to reply to me there to keep everything under one topic. Thank you.
Ryan
Living close to the border could be a factor to this.
If you're at the edge of a mast it would explain the issues you're facing here.
Are you advising that when connected to the 3 IRL network, it works okay?
(Ireland is an inclusive Roaming destination so you can connect to the mast for coverage).
I know you mentioned that when you tried turning off automatic network selection, it is showing no service.
Is this wherever you go? Such as a few miles away from the destination you experience issues?
When you do the manual network search, which masts show?
Mohammed
same details requested pac code since then i have had no service calling i have recently contacted chat requested Pac code which was generated with the view if your service messed me about i would transfer out place 200 minutes at the cost of £3 and I still cant call out or access my voice mail , where is this leading a full complaint and SAR , I would like someone to look at this ASAP as you are braking my service contract
Hi
Welcome to the iD Community.
Apologies for the troubles your facing,
I’ll get someone to pick this up for you and they’ll contact you via PM shortly.
Pearl
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