Question

sim not provisioned

  • 26 March 2020
  • 1 reply
  • 9 views

 

My daughters phone has come up with SIM not provisioned. No Service has come on the main screen. Please advise.

Number is: [DELETED]

Regards

Mark Broadbridge 


1 reply

Userlevel 7
Badge +8

Hello @Broady1974,

 

Sorry to hear that.

 

Have you tried checking our Coverage Checker on https://www.idmobile.co.uk/help-and-advice/coverage to see if there are any faults in the area?

Try powering down the handset, removing the SIM, powering up the handset then putting the SIM back in?

 

It’ll fix most network issues and should re-connect.

 

Mohammed

 

Please do not post personal information on the Community as this is a public platform

Reply