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Question

sim not provisioned

  • March 26, 2020
  • 1 reply
  • 132 views

Broady1974
Community Member

 

My daughters phone has come up with SIM not provisioned. No Service has come on the main screen. Please advise.

Number is: [DELETED]

Regards

Mark Broadbridge 

This topic has been closed for replies.

1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • March 27, 2020

Hello @Broady1974,

 

Sorry to hear that.

 

Have you tried checking our Coverage Checker on https://www.idmobile.co.uk/help-and-advice/coverage to see if there are any faults in the area?

Try powering down the handset, removing the SIM, powering up the handset then putting the SIM back in?

 

It’ll fix most network issues and should re-connect.

 

Mohammed

 

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