My phone is a Motorola g5. I've used iD for the past 6 months but since yesterday, I can no longer send texts.
If I try sending a SMS I receive a pop-up message for a few seconds saying :"it's not possible to send SMS with iD. Error code 10" (my phone is in French so the words might not be exactly that, but it's the same meaning).
I have 2 sims in my phone, the other one is French, and works fine.
I had a look on the forum but couldn't find a solution :/
Any ideas please?
Best answer by Kash
This sounds strange but we will do what we can to help. Could you please try removing the other SIM from the handset leaving just the iD SIM in the handset and see if this makes a difference? You may need to restart the handset after doing this.
Also if you can, please could you try the iD SIM in another phone and see if you have the same issue.