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Text messages not being sent in 4g area

  • 5 November 2018
  • 4 replies
  • 496 views
R
Hi i have an iphone se, recently when sending text messages i get a bounce back saying not delivered, this only happens when im on a 4g reception area, messages I send on 3g are fine. To complicate matters, i can receive text messages both on 4g and 3g, but sometimes even though my phone says my message hasn't been delivered people have replied to say they have in fact received my text, it means i cant trust my phone when sending messages. Anyone had the same problem? and recommend a fix?

Cheers
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Best answer by DEdwards 4 December 2018, 17:04

I had this issue when I ported my old number. If you also kept an old number, go to settings, phone and change the number to the number you ported. Then restart the phone.
This immediately fixed the problem.

Hope this helps! 🙂
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4 replies

Ryan
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Userlevel 7
Badge +9
Hi @rmcquigg,

Welcome to the iD Community!

This issue definitely sounds odd. Have you been able to test your SIM card in another phone? If so, does the above case still apply?

Ryan
I hope I was able to help you with your question. If you found my answer helpful please hit the ‘Like’ button. If I was able to answer your question or resolve your issue, then please mark my answer as ‘Most Helpful’.
D
Rank
Userlevel 1
I had this issue when I ported my old number. If you also kept an old number, go to settings, phone and change the number to the number you ported. Then restart the phone.
This immediately fixed the problem.

Hope this helps! 🙂
S
Rank

I have the same problem but I've bought a10 and when I go to settings and phone it only allows me to change the phone name not the number. Its currrntky saying phone number unknown 

A
Rank
Userlevel 3
Badge +5

Hi @Samantharushworth 

I have sent you a private message with more information.

Regards

Aklima

Please do not message me directly, as this is currently not being monitored.

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