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Question

Unable to connect to my husband's mobile phone.

  • August 31, 2018
  • 1 reply
  • 85 views

GeminiGirl
Community Member
We can ring the house phone OK but calls between my mobile and my husband's mobile fail to go through. We get the message that the person you are calling is not available at the moment! Please can anyone advise what we can do to rectify? Thanks.
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1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • September 3, 2018
GeminiGirl wrote:
We can ring the house phone OK but calls between my mobile and my husband's mobile fail to go through. We get the message that the person you are calling is not available at the moment! Please can anyone advise what we can do to rectify? Thanks.


Do you only have these coverage issues at home?

Are you indoors when this happens?

Is the issue occurring when you ring your partners phone?

What about if he rings you?

Mohammed