Its been over a week I am unable to send any text messages. I was told by your support team that I need to switch to 4g as the network in my area " apparently "is "down" or "under repair" God knows.
My phone is an Android phone the model is a One plus 3T.
Please give some solution to this as I am losing out on certain services I need to message that do not have an option of using social media . And not everybody uses social media to message . So please look into this as we have paid you money for unlimited text message services unless this is your way of frustrating us.