Question

Very poor data upload speed.

  • 24 February 2021
  • 2 replies
  • 15 views

Just signed up to ID mobile as it uses the Three network. In my house there is no fibre broadband but we do get a good 4g connection with Three.

When I run a speed test on Three and ID in the same location, I am only getting 0.5mb upload from ID but over 9mb with Three. I need a good data upload for screen sharing. How can this be improved?

 

 


2 replies

Userlevel 7
Badge +9

Hello @WildsideUK,

There is no option on our side to improve upload speeds I’m afraid. We would recommend trying the connection in different areas/rooms to see if this makes any difference; we’re not sure why you are getting higher speeds on Three as we do use the same network.

Were both tests on that app done using the same connection server?

Ryan

Yes, both on the same server. It just seems to be a huge difference for no reason, the signal strength is the same. 

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