VPN code via SMS message | iD Mobile Community
Skip to main content
Question

VPN code via SMS message

  • April 29, 2020
  • 1 reply
  • 78 views

I have been using VPN for working from home for 3 weeks now I am not receiving the code to access my work network why is this? There is no issue with others it it the Three network used for ID. Thanks Sally

This topic has been closed for replies.

1 reply

  • iD Mobile Employee
  • April 29, 2020

Hi @Sallyfabia 

Firstly, we'll need to know the make and model of your phone so we can offer support. 

Have you also tried to put your SIM into another phone to see if you receive the code?

 

Regards

Aklima