Question

VPN code via SMS message

  • 29 April 2020
  • 1 reply
  • 77 views

I have been using VPN for working from home for 3 weeks now I am not receiving the code to access my work network why is this? There is no issue with others it it the Three network used for ID. Thanks Sally


1 reply

Userlevel 3
Badge +5

Hi @Sallyfabia 

Firstly, we'll need to know the make and model of your phone so we can offer support. 

Have you also tried to put your SIM into another phone to see if you receive the code?

 

Regards

Aklima 

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Why iD Mobile?