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why am I having difficulty in making and receiving calls whilst outside

  • September 11, 2020
  • 1 reply
  • 22 views
Mags49
Community Member

I am having major problems whilst outside both receiving and making calls. The phone will only let me make emergency calls outside. I can use it in my home

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1 reply

Kevin M
iD Mobile Employee
  • Kevin M
  • iD Mobile Employee
  • 2535 replies
  • September 14, 2020

Hi there @Mags49 

So that we can look into any potential issues locally, could we get a full postcode for the area you’re having problems in.

No widespread issues are in effect today so it could potentially be an issue with your phone, a good way to test that though would be to try your iD Mobile SIM in another phone.

 

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