why am I having difficulty in making and receiving calls whilst outside

  • 11 September 2020
  • 1 reply
  • 8 views

I am having major problems whilst outside both receiving and making calls. The phone will only let me make emergency calls outside. I can use it in my home


1 reply

Userlevel 6
Badge +8

Hi there @Mags49 

So that we can look into any potential issues locally, could we get a full postcode for the area you’re having problems in.

No widespread issues are in effect today so it could potentially be an issue with your phone, a good way to test that though would be to try your iD Mobile SIM in another phone.

 

Reply