wifi calling connection cuts off after 2 mins

  • 22 November 2019
  • 1 reply


Anyone else have this issue?


I have a Moto G8 plus. Bought from ID mobile. With ID SIM. Wifi calling works great. Clear and stable. Until you get to 2 minutes and 45 seconds and the phone drops the call.


I’m trying to work out if its a handset problem or a SIM problem.

1 reply

Userlevel 7
Badge +8

Hello @Minky,


A good way to test this is, try the SIM in a different in a compatible handset and see if call is able to connect past 2 minutes & 45 seconds.

Is this with every call on your Moto G8 Plus?


Have you tried restarting the handset at all?