Question

wifi calling connection cuts off after 2 mins

  • 22 November 2019
  • 1 reply
  • 27 views

Hello

Anyone else have this issue?

 

I have a Moto G8 plus. Bought from ID mobile. With ID SIM. Wifi calling works great. Clear and stable. Until you get to 2 minutes and 45 seconds and the phone drops the call.

 

I’m trying to work out if its a handset problem or a SIM problem.


1 reply

Userlevel 6
Badge +6

Hello @Minky,

 

A good way to test this is, try the SIM in a different in a compatible handset and see if call is able to connect past 2 minutes & 45 seconds.

Is this with every call on your Moto G8 Plus?

 

Have you tried restarting the handset at all?

 

Mohammed

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