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WiFi Calling option missing


  • Community Member
Good Morning gang

New to the community. My name is Jim and I am trying to get my iPhone 6 to connect to WiFi calling. Followed the usual Settings > Phone but there inst an option there (I did have it when I was with PlusNet but it didnt work as they dont offer that service). Tried running a search on this discussion board and also in the ID Support pages.
Apple support its an issue with the Carrier. I thinkt it may be an IOS issue. I have 11.1.2 at the moment.
Any ppinters would be appreciated as the signal coverage at home is poor - hence the need for WiFi calling

Regards

Jim

Best answer by Bosshogg

Cant help other than to say it works for us.
Daughter on an iPhone 6s but on 11.4.1. No idea what version before that other than it also worked on that version. ( Recently updated to 11.4.1, been with ID for a while )
Try and update first?
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2 replies

  • Author
  • Community Member
  • 0 replies
  • July 12, 2018
Thanks Bosshogg

IOS update did the trick

Cheers

Jim

  • Helpful
 Contributor
  • 11 replies
  • Answer
  • July 12, 2018
Cant help other than to say it works for us.
Daughter on an iPhone 6s but on 11.4.1. No idea what version before that other than it also worked on that version. ( Recently updated to 11.4.1, been with ID for a while )
Try and update first?