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An Access Point Name (APN) provides all the details that your phone needs to connect to mobile data. In most cases, these are automatically configured, but sometimes you’ll need to enter them manually. Here’s how:

 

What are iD Mobile's network (APN) settings?

 

All phones bought from us should arrive with the right settings already configured. But if you’ve moved over to iD Mobile on a SIM Only Deal and kept your old phone, you may need to review the settings to get things like the internet and picture messaging to work. Our network (APN) settings are listed below:

 

Name iD
APN id
Username <leave blank>
Password <leave blank>
MMSC http://mms.um.idmobile.co.uk:10021/mmsc
MMS Proxy mms.idmobile.co.uk
MMS APN Username <leave blank>
MMS APN Password <leave blank>
MMS Port 8799

 

Please note: Anything with <leave blank> should be left blank, with no information.

 

How do I manually update my APN settings?

 

You can easily update your APN settings manually by following these simple steps:

 

iPhone.

 

You are unable to update your APN settings manually on an iPhone. You’ll need to reset your network settings.

 

Samsung Galaxy.

  1. Open Settings.
  2. Tap ‘Connections’.
  3. Tap ‘Mobile Networks’.
  4. Tap ‘Access Point Names’.
  5. Tap the plus icon.
  6. Enter the APN settings above.
  7. Once complete, tap the menu icon.
  8. Tap ‘Save’.
  9. Tap the circle next to your new APN settings to select it.

 

Most other Android phones.

  1. Open Settings.
  2. Tap ‘Network & Internet’.
  3. Tap ‘Internet’.
  4. Tap the settings cog.
  5. Scroll down and tap ‘Access Point Names’.
  6. Tap the plus icon.
  7. Enter the APN settings above.
  8. Once complete, tap the menu icon.
  9. Tap ‘Save’.
  10. Tap the circle next to your new APN settings to select it.
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