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1 or 2 bar signal strength

R
New
 Contributor

I’m having issues with my signal strength as most places I go I only have 1 or 2 bar signal strength.

Please can you help

thank you 

Best answer by Kash

Hi @Rachael13,

Welcome to the Community!

Have you checked our coverage checker? If it’s an issue everywhere you go it may be a SIM or handset issue.

If you would like us to get a replacement SIM you can collect one from your local Curry’s store or we can get one sent out, please let us know.

 

Kash

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2 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12194 replies
  • May 21, 2024

Sounds like the Three UK mobile network (the iD Mobile network partner) might not be your best choice, @Rachael13. 

Have you tried using the EE, O2 or Vodafone mobile networks?

 

Forum member (non-iD).
Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8192 replies
  • Answer
  • May 22, 2024

Hi @Rachael13,

Welcome to the Community!

Have you checked our coverage checker? If it’s an issue everywhere you go it may be a SIM or handset issue.

If you would like us to get a replacement SIM you can collect one from your local Curry’s store or we can get one sent out, please let us know.

 

Kash

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