Now that 3G has been turned off I can’t access the internet when I’m out and about. I’ve followed all the advice from ID mobile, my iOS is up to date with the latest download etc. but despite this I can only use my phone to access the net if I can find a wifi signal in a coffee shop, on the bus etc.
it’s really frustrating and I’m on the point of switching to another mobile supplier.
Is it just me or std other ID mobile users now cut off from the internet?
Best answer by Natalie W
Hello
Thank you for reaching out to us here on the community.
Can you please take a look at the information and support here - 3G is being switched off. What do I need to do? | Join the discussion, ask questions, share advice.
If you still require assistance, please let us know the make/model of your handset and the postcode for the areas you experience issues.
Thanks,
Nat
+24Hi
Welcome to the Community!
Sorry to hear about the issues with your coverage.
Can you advise if you have enabled 4G on your handset?
Please can you also confirm the make and model of your handset?
Kash
Hello sir
My internet is cutting off, could you please help me to fix it?
my phone numer is: (Content Removed)
warm regards
Hello
Thank you for reaching out to us here on the community.
Can you please take a look at the information and support here - 3G is being switched off. What do I need to do? | Join the discussion, ask questions, share advice.
If you still require assistance, please let us know the make/model of your handset and the postcode for the areas you experience issues.
Thanks,
Nat
Create a new topic and ask a question to the iD Community.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
