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4G

  • September 13, 2024
  • 2 replies
  • 27 views

I have changed my phone to one that is 4g enabled but it still is not 4g enabled. Do I need a different sim or do I need to do something in settings?

2 replies

Decembersangel72
Silver Contributor

Hi @Helen55 👋🏻
When you say that it is not 4G enabled how do you know?
Are you able to make/receive calls?
What phone do you have?
What have you tried?
x x


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • September 17, 2024

Hi @Helen55,

Welcome to the Community!

The link below may help you with your issue.

If you require further assistance please contact the Live Chat Team.

 

Kash