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4G - Almost unusably awful service

  • July 22, 2024
  • 1 reply
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Tobster
Community Member

I've just switched from Lycamobile, who I used to get a steady 35-40mbps with, to ID.

My router has line of sight to the mast located at 54.2522, -1.2056 which can be pasted into Google Maps. This is a fairly remote rural area, and most residents are old enough to remember the English civil war.

I get full five bars of signal continously.

The service I'm getting with ID is horrendous - the first speed test gave 8mbps, now they consistently give under 2mbps, and the service “dies” every hour or two, requiring a reboot of the router to reconnect.

Is this just how it is and why it's cheap, or is there some kind of network maintenance happening?

Best answer by Matthew T

Afternoon @Tobster,

Plugging the postcode of that mast into our network partners 3UK status checker, I get the following message, which may explain the issues you’ve been facing:

 

 

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1848 replies
  • Answer
  • July 29, 2024

Afternoon @Tobster,

Plugging the postcode of that mast into our network partners 3UK status checker, I get the following message, which may explain the issues you’ve been facing:

 

 

Thanks.