My 4G has suddenly stopped working at home, have done a network reset but still no good. Used my SIM card in my partners phone and it worked fine and put her SIM card in my phone and that worked. What’s the issue?
+9
Since your sim card is working in your partners phone your device seems to be the problem.
Have you checked things like flight mode is not enabled on your device?
Joe
+24Hey there
What phone do you have please?
As kindly advised by
Where did you get the device from and when please?
Thanks,
Tyler
It seems to be an issue with the area I live in as it works okay when I’m not at home. Problem is it has been like this for 4 days now
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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