Morning. I switched to ID from Asda (Vodafone). The internet speed is sometimes legitimately unusable. The majority of the time, as the data rates are so low, websites and services such as speedtests will show between 0-2Mbps. I am using unlimited plan and paying by Direct Debit on time.
I’ve added screenshot of my current data rates, when I can get speedtests to work.
Any ideas on resolution? I already rest everything and tring in different areas. My postcode is CO11 2RR. Tried using the sim in other phones too, but it’s the same. 4G coverage of my area is indicated as good, and it’s not that I don’t have signal, it’s just very slow.
I’d rather not go through the headache of switching providers all over again, but I'm not sure what else I can do at this point.
Many thanks.
