I have a eSIM and the 5G works great but when it drops to 4G I have no internet at all, won’t even load up the iDmobile app. I’ve tried all the suggestions I can find other than trying the sim in someone else’s phone which I can’t do.

Hi there @Stetillett, sorry to ehar that. What phone do you have and what’s the full postcode(s) you’re having issues in please?Thanks,Tyler

5G works fine as soon as it drops to 4G mobile data stops

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