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Question

Absolutely NO Signal


This will be my 3rd month with yourselves and ive noticed in the past month since bill payment i have absolutely no signal in or around my home i have to stand in the backgarden away from the house ,i understand it can be poor in places but come on its like being back in the 90s with what im experiencing im thinking of giving my 30day notice and moving back to my old payg provider sorry but id rather have less data and better signal than what i have here. 

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12165 replies
  • April 16, 2025

Have you tried the iD WiFi Calling service at your home location, ​@Luhu50?  

This community article might help.

Just to say, I rely on the WiFi Calling service in my home, as I live in a mobile network not-spot. 


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 631 replies
  • April 16, 2025

Hi ​@Luhu50 

Sorry to hear this. Certain buildings/structures can affect indoor coverage.

Are you able to enable Wi-Fi calling as ​@andewhite  has suggested?