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Andrew

  • January 8, 2025
  • 1 reply
  • 12 views
D
Community Member

Ported number from another provider to ID. 95% successful can make and receive calls showing the ported number.

SMS the same

However if us RCS then it shows as if Sent from the non ported number.

Ho do I fix ?

 

Best answer by Natalie W

Hello ​@Dilloa69 

 

Thank you for reaching out to us here on the community. 

 

We are sorry to hear you are experiencing issues following your port. 

Please take a look at our dedicated support page here. 

 

Thanks, 

 

Nat 

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • Answer
    • January 10, 2025

    Hello ​@Dilloa69 

     

    Thank you for reaching out to us here on the community. 

     

    We are sorry to hear you are experiencing issues following your port. 

    Please take a look at our dedicated support page here. 

     

    Thanks, 

     

    Nat 

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