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Question

apple 16e - no 5 g !

  • March 11, 2025
  • 1 reply
  • 21 views

I have had a terrible reception for many months now that 5G is available where I live I bought a new phone apple 16e. Transfer done still poor signal ! Settings to 5g! Do I need a new sim?

it’s annoying I have to rely on others wifi when I’m out and about. 

1 reply

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12036 replies
  • March 11, 2025

The iD customer advisers could suggest trying a new SIM, ​@NikiR

This community article might help.