Experiencing disruption in all the services and strangely there was a problem in connecting to Live chat after a long time it got connected and when questioned about the issue of not able to make calls or use any services, the agent simply said there is an issue, to it whenI replied why it is notified to the customers he rudely provided a community link by saying it is customer responsibility to check on it. This is real frustrating. Weird thing is that after it was asked then ID started displaying service disruption notification message on Id login. Suggest you should have done that at the beginning of the issue not after customer complained wasted their time to connect you. Disappointed with the customer service.
awful cistomer service - rude behaviour
Best answer by Tyler C
Hey there
We sincerely apologise for the inconveniences caused and really thank you for your patience.
Thanks,
Tyler
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