Question

Awful reception in a variety of areas? (Scotland)

Forum|Forum|6 months ago
July 19, 2025
1 reply
114 views

Bell8832
Community Member

Hey folks.

I'm currently doing a road trip around Scotland. I've stopped off now at 5 different parts of Scotland. Every area I've arrived at I've struggled to get any form of Internet connection at all! Having a connection is very important to me and needed. It's so bad that I had to purchase an esim and have paid to use this. The esim is running perfect. Very fast stable speeds. The idmobile sim is just awful. If I do eventually get a connection it's beyond slow or constantly just disconnects. I pay Idmobile monthly for this service and it's not being provided. Every area I arrive at I use the status checker and it doesn't matter where I am it just says.

We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.

This is at every stop I've been to. Some are 300 miles apart.

What can I do? I've tried switching from 5g to 4g only. I've restarted my phone numerous times. I've took my sim out and cleaned it. I'm at my breaking point now. Paying for a service that so poor and then paying another company just so I can connect to the net.

+24

Tyler C
iD Mobile Employee
Forum|Forum|6 months ago
July 21, 2025

Hey there @Bell8832, we’re very sorry to hear that. Cna you please provide the full postcodes you’ve had issues in, and what phone you have?

In terms of checking the status checker and it stating there’s work on-going in the area, this unfortunately would affect signal and make it weaker I’m afraid, and Three UK will be working to resolve these issues ASAP. It is of course unfortunate that all the areas you’ve been in are having issues currently, as it’s not a nationwide issue, and it’s area related. It’s likely they’re trying to improve signal across Scotland, which in turn, unfortunately makes it weaker for the time-being.

Have you tried resetting network settings?

Thanks,

Tyler

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