Bad network in my area | iD Mobile Community
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Bad network in my area

  • April 30, 2025
  • 3 replies
  • 37 views

My address is N15 6bh I'm supposed to have excellent 4g coverage and some 5g coverage. The 5g is non existent and on 4g it is not that good throughout the day and terrible during the evening. I have tried the SIM in multiple phones and currently using the Pixel 9a and all have the same problem so it must be a problem with the network.

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • May 1, 2025

Hey there ​@Yitzi, sorry to hear this. I can see that you live in a weaker 5G area, so we’d recommend using 4G here for the best signal. However, we apologise if the 4G signal is also poor for yourself, as it shouldn’t be.

 

How long have you had issues for? Does it affect calls, texts and data?

 

Have you tried resetting network settings?

 

Thanks,

Tyler

 

 


  • Author
  • New Contributor
  • May 1, 2025

The main issue is the data speed it gets really slow in the evening usually below 1mbps


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  • iD Mobile Employee
  • May 5, 2025

Thank you. 

Is this when connected to 4G or 5G please?

Has this always been an issue or something you have noticed more recently?

 

Natalie