For the last 12 months I have experienced poor phone signal. I make a call, it intermittently cuts out or the person I’ve rang cannot hear me at all. I have to stand by the window at the end of the house to make a call.
This wasn’t the case 12 months ago and my husband’s phone (on a different network) does not have this issue.
Can anyone suggest what the issue might be please?
Best answer by WelshPaul
Unfortunately,
+26Okay
Have you tried using the iD Mobile WiFi Calling service at home?
This community article might help. Just to say, I rely on the WiFi Calling service in my home, as it’s in a mobile not-spot.
Many thanks, unfortunately my phone is not ID approved so I cannot use WiFi calling.
I’ve been with ID Mobile for years and sadly think this may be coming to an end as the phone is virtually unusable at home for telephone calls.
+22Unfortunately,
+3Hi
As
Strangely this was device was ok until last year. It’s not an old phone so don’t plan to change it yet.
The querstion remains why it worked 12 months ago but now it doesn't.
+25Hi
It’s possible the 3G network switch off has affected the device, unfortunately we wouldn’t know for sure and can only point towards an unsupported handset being used, sorry.
Tom
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