Call, Text, network...nothing works and can't get hold of anyone from ID mobile | iD Mobile Community
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Call, Text, network...nothing works and can't get hold of anyone from ID mobile

  • June 25, 2025
  • 1 reply
  • 36 views

How does one  get hold of ID Mobile ?   Try LIVE CHAT….never get to a person.  Service Status...returned error… nothing comes back.

 

When looking at network status in the community….it says calls not working but text is.  Actually all are not working for me.

How do I even report an issue when ID Mobile is unreachable?

Best answer by Matthew T

Hi ​@jpcbkk,

We are sorry for the inconvenience caused. All updates will be provided here:

While predominantly a Calls outage, we’re aware of some impacts to Texts (SMS) and Data affecting a small amount of customers.

Thanks.

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • June 25, 2025

Hi ​@jpcbkk,

We are sorry for the inconvenience caused. All updates will be provided here:

While predominantly a Calls outage, we’re aware of some impacts to Texts (SMS) and Data affecting a small amount of customers.

Thanks.