Hello, so I'm new to id mobile, the signal checker says I get excellent 4g service inside and out but my signal is always non existent indoors, how do I get help regarding this issue
Solved
calling signal
Best answer by Tom B
Hi
I’m sorry to hear this, do you have issues in only certain areas or everywhere?
Please could you let us know the postcode(s) where you’re having issues?
It’s worth noting that the coverage checker is an approximation, actual experience may vary.
Tom
This topic has been closed for replies.
+26Would this be everywhere you’re using your new iD SIM card,
Anyway, help & support is available using the online iD Live Chat service. The advisors work until 8pm on weekdays.
Just tell the 24/7 iD chatbot you want to “talk to a person”.
+25Hi
I’m sorry to hear this, do you have issues in only certain areas or everywhere?
Please could you let us know the postcode(s) where you’re having issues?
It’s worth noting that the coverage checker is an approximation, actual experience may vary.
Tom
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