calls dropping . land line and mobile | iD Mobile Community
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Question

calls dropping . land line and mobile

  • July 10, 2025
  • 3 replies
  • 34 views

Been having this issue for a while . Checked all the settings . Checked wife calls enabled . Tested on 5g and 4g . Nope still drops calls . 3 times on the same call today and it was to a landline number.  Now I borrowed another phone set it up with my SIM and again it's just happened again .

Is the issue the SIM card or just a bad choice in Network provides . This will honestly be the last contract I take out with IDMobile 

3 replies

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  • iD Mobile Employee
  • July 11, 2025

Hi ​@mark1316 

 

We’re very sorry to hear this.

 

Please could you provide your postcode?

 

Anika


  • Author
  • Active Contributor
  • July 11, 2025

Post code is PA154JE. It's either the SIM card or the network . It makes no difference if I'm at home or out and about . 


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  • iD Mobile Employee
  • July 11, 2025

Thank you ​@mark1316 

 

I have checked the service in your area and there are no known issues detected. 

Are you using 4G/5G when you experience the problems?

 

Natalie