calls not working

Have you tried a NETWORK RESET on the handset with your iD SIM, @Aziz Ur Rehman?

Yes I did and it’s still not working

What date did you select for your number switch, @Aziz Ur Rehman?  

Is your old O2 SIM card inactive now?

I switched today

Yes my old sim is inactive 

Sometimes number ports to iD Mobile aren’t completed properly until 10pm on the switching date, @Aziz Ur Rehman.

Forum members like us can’t see customers accounts.

Maybe ask iD customer service for a status update from https://idmobile.co.uk/live-chat.

Hi 

is there a contact number that I can call on? My phone calls are still not working and I can’t seem to get through to a customer service person on live chat

It’s sorted. 
I got through to a customer service person and he told me to go to settings> phone> my number and delete my old number and type my new number there and save it. Restart the phone and it worked for me.

Hi @Aziz Ur Rehman 

Glad to hear you’re sorted now.

Tom

Hi I’m new user. I’m using iPhone 12pro max. One international number with physical sim and always works and shows full signal. But I’m using id in esim. It’s always show empty signal bar for id. But I can use internet. I never received an incoming call. But if I have to call just dial the number then automatically all signals full and I can make call after cutting call then all signal run away from phone. So no one can call me.  How to fix it. Thanks 

Hey there @anilbidhan, thank you for reaching out. 

Are you still having the same issue please?

Thanks,

Tyler