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can make or receive call for last 2 hours internet working slow

  • January 23, 2025
  • 2 replies
  • 63 views

Can not make or receive phone calls for last 2 hours 

Best answer by MZone

See here:

 

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2 replies

MZone
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  • Platinum 
Contributor
  • 959 replies
  • Answer
  • January 23, 2025

See here:

 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3801 replies
  • January 24, 2025

Hey there ​@anilbidhan

 

We're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

 

Updates can be found here:

 

https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

 

Thanks,

Tyler