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can not make ir receive calls


Unable to make or receive calls today? No communication on the issue from ID,  it’s been a frustrating day! 

3 replies

  • Helpful
 Contributor
  • 56 replies
  • January 23, 2025

 


  • Helpful
 Contributor
  • 56 replies
  • January 23, 2025

Have a look at the status tracker at the top of the page 


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  • iD Mobile Employee
  • 1888 replies
  • January 24, 2025

Hi ​@lewishelena 

 

Thank you for reaching out to us here on the community.

 

We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

 

Updates for the outage can be found here

 

Thanks, 

 

Nat