can’t make or receive calls

Hey there ​@Chris23, 

We're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

Updates can be found here:

https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

Thanks,

Tyler

I still can’t make or receive any calls. Is anyone else experiencing this issue? It was fine on Friday morning but hasn’t worked since.

Matt

Matt, I'm sharing your difficulties as I took can't make or receive calls!!!! So annoying and a huge inconvenience!!! 😠

Had same issue and also once last year . Aside from possible network issues could be due to recent iOS upgrade . To resolve try following

go to settings - select general - scroll to bottom and select reset or transfer I phone . At bottom select reset ( ignore  set up new iPhone or erase all data) then choose reset network settings….phone will power off then back on again . Hopefully it will then reconnect to network

Hi Paul, thanks for your reply. But I have an android phone, so could I give me process of what to do pleeeeeeeeease!!!! Having no network is the worst!!! 😭 

Hi ​@Bevpet77,

If you are still having issues with calls, the link below will help.

• I can't make or receive calls from my SIM. What should I do? F.A.Q.

Kash