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Can’t make or receive calls and dropped calls

  • 2 September 2024
  • 2 replies
  • 112 views

Hi Community,

I am very close to cancelling my contract with ID but thought I’d try this first. I’ve been having a terrible experience with ID calls not connecting, calls not coming though and when I am on a call, it drops 9 times out of 10. What can I do about this? My phone is fine, my previous network was fine, but right now it feels like this isn’t even worth the £4 I’m currently paying. 

I am having the exact same problem and it's driving me crazy.


Hi @rahlyric @Alison Sherman,

Welcome to the Community!

Have you checked the network status in the area?

Also it may be a SIM issue which is causing the issue.

Please let us know the postcode and we can check it out and PM you if required.

 

Kash


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