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can't phone anyone

  • January 23, 2025
  • 11 replies
  • 538 views

Scott Lee
New Contributor

Hi is id mobile having problems with the network as I can't phone out 😭 help 

11 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • January 23, 2025

Hey there ​@Scott Lee, sorry to hear that.

 

How long has this been an issue for?

 

What phone do you have, and what’s your full postcode?

 

Thanks,

Tyler


  • Helpful Contributor
  • January 23, 2025

Hi is id mobile having problems with the network as I can't phone out 😭 help 

Same issue, I am on the south coast. Can’t make any calls.


  • New Contributor
  • January 23, 2025

Same issue 


Scott Lee
New Contributor
  • Author
  • New Contributor
  • January 23, 2025

Hey there it's not just my phone it's the over half as well and it's been all morning 

 

Post code is 

M19 3GU 


Scott Lee
New Contributor
  • Author
  • New Contributor
  • January 23, 2025

My phone is a Google pixel 8 Pro 

Over half phone 

iPhone 14 plus 


  • New Contributor
  • January 23, 2025

Same issue here too in Nottinghamshire. Looks like ID is down all over


  • Active Contributor
  • January 23, 2025

Same issue PO30 5PR


  • New Contributor
  • January 23, 2025

Same, 3 ID mobile users in our house all with same issue, just won’t call out with or without wi-fi calling IP4


  • New Contributor
  • January 23, 2025

Same here


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • January 23, 2025

There is currently degradation to 3G and 4G voice calls. 3UK engineers are investigating the issue. For the latest updates, please check our Service Status page.

We apologise for any inconvenience this may cause.


Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • January 23, 2025

There is currently degradation to 3G and 4G voice calls. 3UK engineers are investigating the issue. For the latest updates, please check our Service Status page.

We apologise for any inconvenience this may cause.