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can't receive calls or make calls

  • January 28, 2025
  • 2 replies
  • 50 views

Livvy Slaney
Community Member

Since Friday the 24th of January when we had that big storm I cannot receive phone calls or phone out from my phone I have restarted my phone took my cm out to clean nothing seems to be working and 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1203 replies
  • January 28, 2025

Check the status checker here for any issues in your area. 


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  • iD Mobile Employee
  • 2216 replies
  • January 29, 2025

Hi ​@Livvy Slaney 

 

Thank you for getting in touch. 

 

We are very sorry to hear you are experiencing issues with using your service following the storm. 

Can you please confirm if this is only happening in the one area or all over? 

 

We would recommend checking the link provided by ​@MZone 😎 for any known issues in the area. 

 

Thanks, 

 

Nat