Skip to main content
Question

Can't Recieve Calls, Can Call Out

  • July 24, 2025
  • 2 replies
  • 81 views
I
Community Member

UK Wales

Active Firefighter missing alerts
Only realised when i was supposed to have a doctors call come through at 2pm but they could not...had to reschedule a month in advance...

What is going on and why have we not been alerted or told its down and when it will be fixed?

 

    2 replies

    F
    New Contributor

    I have been having the same issue for two days now. I can’t receive calls but can call out. People have been calling me through WhatsApp asking if I had blocked them. I’ve also been waiting for a call from the NHS. Why haven’t we been made aware of this issue and when will it be fixed?? 

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • July 28, 2025

    Hi there ​@Izaac Eardley & ​@Frankie_strollo, sorry to hear that. Last week on the date you posted this, there was an issue with EE and Vodaphone, which caused disruption, and stopped users being able to call and receive calls from anyone on those networks. This furthermore had a further impact on other networks, but has since been resolved from last Friday.

     

    This issue was with EE and something out of our control, and we sincerely apologise for the issues caused.

     

    If you’re still having issues now, please do let us know.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement