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Cannot make calls

  • September 19, 2024
  • 1 reply
  • 61 views

I have been unable to make any calls today. Have rebooted my phone multiple times, I also have WiFi calling enabled on my iPhone 15 Pro Max.

The status page indicates issues but not specifically an issue making to receiving phone calls. 

Best answer by JHK

I’m experiencing a similar issue and not getting a fix/response from ID Mobile. Looks to be an issue with the 3G disconnection from Three and doesn’t appear to be getting addressed anytime soon.

I would put in a compliant under the Consumer Rights Act 2015 for the lack of service and choose another sim network. Vodafone and EE networks have already completed their 3G switch offs. 

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1 reply

  • Helpful Contributor
  • Answer
  • September 19, 2024

I’m experiencing a similar issue and not getting a fix/response from ID Mobile. Looks to be an issue with the 3G disconnection from Three and doesn’t appear to be getting addressed anytime soon.

I would put in a compliant under the Consumer Rights Act 2015 for the lack of service and choose another sim network. Vodafone and EE networks have already completed their 3G switch offs.