cannot make calls or receive texts, no 4G | iD Mobile Community
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cannot make calls or receive texts, no 4G

  • July 5, 2025
  • 3 replies
  • 25 views

I’ve got no signal at all, no bars let alone any 4G. I cannot make Or receive calls. Checked my coverage in my area, excellent coverage. Wrong. It’s appalling. Please come back with an issue 

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 5, 2025

Hey there ​@Em2000, sorry to hear this. What’s the full postcode and what phone do you have please?

 

When did this issue begin?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • July 5, 2025

BB114NJ

and I have a 12 pro max. 
 

it’s been happening for about a week on and off signal and being unable to make and receive calls. Today is the main day where my signal has completely gone, no service at all. 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 5, 2025

Sorry to hear that ​@Em2000. Just to check:

 

  1. Have you tried restarting your phone?
  2. Have you tried resetting network settings?
  3. Have you checked your phone number is showing correctly in settings?

 

Thanks,

Tyler