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cant connect to 4G

  • September 21, 2024
  • 1 reply
  • 25 views
M
New
 Contributor

From today I’m unable able to connect to 4G and switches to 3G. The coverage checker suggests it should work. 

    1 reply

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • September 24, 2024

    Hi @Matt2024,

    Welcome to the Community!

    Have you checked the network status checker to see if there are any issues in the area?

    It may also be worth testing the SIM in a different handset incase it’s a handset issue.

     

    Kash

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