Hi @Sophie Louise,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash

I can't make calls, I have unlimited calls and texts 

Hi @Damith 

Sorry to hear this, what happens when you make a call?

How are texts and data?

Tom

I can't make calls and I'm up to date with my bills

I can't make calls or send messages 

@Kristopher sami - have you tried the guidance in these articles?

Thanks.