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cant make calls

  • January 23, 2025
  • 3 replies
  • 348 views

Mark Bell
Community Member

Hi all for no reason at all I can't make calls this afternoon or receive then ?

Best answer by Paul Spence

There is a network outage that is screwing with phonecalls. Go to this link for updates :-

 

 

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3 replies

  • Active Contributor
  • 22 replies
  • January 23, 2025

Apparently there is an nationwide issue with three and I’d mobile but haven’t been updated on what’s going on when it’s going to be resolved or anything 


Paul Spence
New
 Contributor
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  • New
 Contributor
  • 4 replies
  • Answer
  • January 23, 2025

There is a network outage that is screwing with phonecalls. Go to this link for updates :-

 

 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3801 replies
  • January 24, 2025

Hey there ​@Chl03 & ​@Mark Bell

 

We're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

 

Updates can be found here:

 

https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

 

Thanks,

Tyler