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cant make calls

  • July 24, 2025
  • 4 replies
  • 140 views

Fairly recently moved to ID Mobile. Had an iPhone 12 and found that in most circumstances and locations I can’t make calls .  The phone says it is dialling out, but there is no sound my end or the other person’s end

 

Have reset all settings and now upgraded to a new iPhone which has the same problem. New sentence

 

Have reset all settings and now upgraded to a new iPhone which has the same problem. 

 

Please could you advise me how I can fix this?

Best answer by andewhite

This community article might help, ​@Griffytheone

4 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • July 24, 2025

This community article might help, ​@Griffytheone


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 28, 2025

Hi there ​@Griffytheone, we hope that ​@andewhite was able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler


  • Author
  • New Contributor
  • July 28, 2025

I think so.  Although it did happen once more. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Hi ​@Griffytheone 

 

Okay, let us know how you get on.

 

Tom