For the past three weeks, I have been unable to make or receive calls. Despite repeated attempts, I haven’t been able to get through to anyone for support, and the issue remains unresolved.
This has caused a lot of frustration, and I’m extremely disappointed with the lack of service and communication.
If this issue is not resolved immediately, I would like to cancel my contract without penalty.
Please treat this as urgent and get back to me as soon as possible.
Thank you,
Ravinder Joshi
Best answer by Decembersangel72
Hi @ravi296
PLEASE remove your phone number from the post as this is a public forum that can be accessed by anyone.
Can you still send/receive texts and use your data? What phone do you have? Do have VoLTE enabled on your handset?
To talk to someone you can use Live Chat:- https://www.idmobile.co.uk/live-chat Type ‘Talk to a person’ in the dialogue box to connect directly with an agent.
Also, have you tried resetting your network settings?
Please note we’re online only. We don’t have a phone line for customer services, but you can contact us through here, our Live Chat team or Social Media via Facebook or X.
Can you still send/receive texts and use your data? What phone do you have? Do have VoLTE enabled on your handset?
To talk to someone you can use Live Chat:- https://www.idmobile.co.uk/live-chat Type ‘Talk to a person’ in the dialogue box to connect directly with an agent.
