Hi, can't make or receive calls text working ok tried reset but not working.
Check coverage and it says it's good
Answer
cant make or receive call
Best answer by Matthew T
Okay
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Restart your phone.
-
Switch on Airplane mode for 1 minute, then turning Airplane mode off again.
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Manually select a different network until your signal disappears. Wait for 1 minute, then select iD Mobile again.
Test phone calls after each step to see if they work. If you’re unsure on how to do the last step, let me know, and I'll provide steps to guide through the process. Thanks.
This topic has been closed for replies.
+24Hey
Are you still experiencing issues?
Thanks.
Hi Matthew, yes still have problems. It works fine except at my home. Even tried a new sim and that's not helped. Any suggestions
+24Have you tried enabling Wi-Fi calling
Thanks.
Unfortunately I don't have that option on my phone it's a Samsung a5, it says is compatible but doesn't list the option on phone settings Everything was working ok until about 2 weeks ago and the only place I can't make or receive calls is at my home address
+24Okay
-
Restart your phone.
-
Switch on Airplane mode for 1 minute, then turning Airplane mode off again.
-
Manually select a different network until your signal disappears. Wait for 1 minute, then select iD Mobile again.
Test phone calls after each step to see if they work. If you’re unsure on how to do the last step, let me know, and I'll provide steps to guide through the process. Thanks.
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