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cant ring out


Definitely will not be upgrade my contract when run out keep losing network now can't even ring out or text I've left my old phone company for the same reason 

2 replies

  • Helpful
 Contributor
  • 56 replies
  • January 23, 2025

 


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  • iD Mobile Employee
  • 1854 replies
  • January 24, 2025

Hello ​@Sonia goldsbury 

 

Thank you for getting in touch with us here on the community. 

 

We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

 

All updates regarding the issue can be found here

 

Thanks, 

 

Nat