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cant ring out , cant recieve calls

  • October 2, 2024
  • 6 replies
  • 216 views

Michelle Isaacs
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Been like this for months now need it fixing or ending contract , losing business 

Best answer by andewhite

 

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6 replies

Michelle Isaacs
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  • 3 replies
  • October 2, 2024

Can’t receive or make calls , this as gone on too long


andewhite
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  • October 2, 2024

Tom
iD Mobile Employee
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  • 8225 replies
  • October 5, 2024

Hi @Michelle Isaacs 

 

I’d recommend the above from @andewhite.

 

It’s also worth noting that iD Mobile plans are for personal use only, not for business use, as per the terms and conditions.

 

Tom


Michelle Isaacs
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  • October 6, 2024
Tom wrote:

Hi @Michelle Isaacs 

 

I’d recommend the above from @andewhite.

 

It’s also worth noting that iD Mobile plans are for personal use only, not for business use, as per the terms and conditions.

 

Tom

If you class doctor phone calls as business use , and not being able to contact anyone , by the way I’m retired


Geluk
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  • October 6, 2024

See thread above.

New phone probably req’d.


Tom
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  • October 9, 2024

Hi @Michelle Isaacs 

 

Have you visited the page @andewhite gave?

 

You mentioned “losing business”, not calls to doctors.

 

What device are you using?

 

Tom