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Capped limit

  • June 1, 2024
  • 1 reply
  • 93 views

When I try to make an international call I receive a message telling me I’m unable to make any calls because I’ve reached my capped limit.  But my plan is for unlimited minutes, and international calls.  What’s going on, and what can I do?

Best answer by Tom

Hi @John Marsh 

 

Calls from the UK to another country may cost extra, you may need to raise your bill cap to allow this.

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • Answer
  • June 6, 2024

Hi @John Marsh 

 

Calls from the UK to another country may cost extra, you may need to raise your bill cap to allow this.

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Tom