I can't make or receive calls. I've tried rebooting system resetting factory settings and network settings everything been advised to do. Had it to curry's who reinserted sim which didn't work who say they need to send it away for 28 days I'm disabled and need my phone for medical reasons help I don't know wot to do
Also I have checked network status and it says there's an issue they are trying to fix but don't say wot it is
Hello
Thanks for getting in touch.
We are very sorry to hear you are experiencing issues with your service.
Can you please confirm your postcode and the handset you are using?
Nat
My mam has just tried connectivity outside and it worked. So wot am I meant to do now about the calls if I can't get a reception
I'm immobile so can't get around to look for reception i mean why is this happening all over a sudden
Thank you for providing the details
I have taken a look from our side and can confirm we're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.
We're sorry for any disruption this may cause and will add any further updates here.
Nat
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