joined ID for almost a week and I noticed that the coverage is poor.
5G is available only outside while inside the 4G has 1 or 2 lines.
this is quite frustrating as I’ve just started a 1 year contract.
i’m using an iPhone 15pro and I also noticed that the battery goes down real quick!
any advice to improve this problem?
+24Hey there
Please take a look at our coverage checker, which will show you what your signal strength should be like in your area, for all of 3G/4G/5G, for both indoors and outdoors.
https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info
Furthermore, please take a look at our network partner Three's network status checker, which will show if there is any maintenance or performance upgrades going on in your area. If the website states that's the case, then it's likely that this is disrupting your coverage, and we hope that this is resolved soon for you.
https://www.three.co.uk/support/network_and_coverage/network_support
Please take a look at both of these. If you believe you should be experiencing better signal than you are, or if the networks status checker on Three's website isn't showing any upgrades or maintenance, then please do let us know.
Kind regards,
Tyler
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